Privacy Policy

At urbanluxehub.com, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or make a purchase. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from urbanluxehub.com, we may collect the following information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

b. Device Information

  • IP address

  • Browser type

  • Operating system

  • Time zone

  • Pages you view and your interactions on the site

c. Order Information

  • Products purchased

  • Order value

  • Payment method (we do not store credit/debit card numbers)

  • Transaction history

2. How We Use Your Information

We use your personal and device information to:

  • Process and fulfill your orders

  • Send order confirmations, tracking updates, and customer support messages

  • Improve your experience on our website

  • Detect and prevent fraud or security threats

  • Comply with legal requirements

  • Send occasional marketing offers (only with your consent)

3. Sharing Your Information

We respect your privacy and do not sell your data. However, we may share your information with:

  • Trusted third-party providers, such as payment processors and shipping carriers

  • Analytics platforms (e.g., Google Analytics, Facebook Pixel) to understand visitor behavior

  • Legal authorities, if required by law or for fraud prevention

4. Data Security

Your data security is a top priority. We use SSL encryption and secure servers to protect your personal information. All payment transactions are handled through secure and PCI-compliant gateways.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt-out of marketing communications

To exercise any of these rights, please contact us at urbanluxehub.ae@gmail.com.

6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic

You can manage or disable cookies in your browser settings. However, this may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from minors. If you believe your child has provided personal information, contact us to remove it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review the policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: