Terms of Service

Terms of Service

Welcome to urbanluxehub.com. By accessing or purchasing from our website, you agree to the terms, conditions, and policies described below. Please read them carefully before using our site or placing any orders.

1. Overview

This website is operated by UrbanLuxeHub. Throughout the site, the terms “we”, “us”, and “our” refer to UrbanLuxeHub. By using our services, you agree to comply with and be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors.

2. Eligibility

To use this website, you must be:

  • At least 18 years old or using the site under the supervision of a parent or legal guardian.

  • Legally capable of entering into binding contracts.

3. Products & Services

We strive to display accurate images and descriptions of our products. However, we cannot guarantee that your device’s display will show the true colors or dimensions.

We reserve the right to:

  • Limit sales to any person, geographic region, or jurisdiction

  • Discontinue or change any product at any time without notice

  • Set limitations on product quantities per order or per customer

4. Pricing & Payment

  • All prices are listed in local currency (SAR or AED) and are subject to change without notice.

  • Prices include applicable VAT unless otherwise stated.

  • Payment must be made at checkout using approved methods (e.g., credit/debit card, Apple Pay, COD, etc.)

  • We reserve the right to cancel any order if fraud or unauthorized activity is suspected.

5. Shipping & Delivery

  • Shipping times and costs are displayed at checkout.

  • For full details, please refer to our [Shipping Policy].

We are not responsible for:

  • Delays caused by third-party carriers

  • Incorrect shipping information provided by the customer

  • Customs or import duties for international orders

6. Refunds & Replacements

  • We follow the refund and replacement policy outlined here, in partnership with our fulfillment providers.

  • Replacement is available for damaged or faulty products within 30 days of delivery.

  • Refunds are not standard and may incur additional charges.

  • We do not accept returns for “change of mind.”

Please refer to our detailed Refund & Replacement Policy page for exact terms.

7. User Conduct

By using our site, you agree:

  • Not to misuse or hack the site

  • Not to upload malicious code or viruses

  • Not to infringe on the intellectual property or rights of others

  • Not to impersonate another person or provide false information

We reserve the right to terminate your access for violating any of these terms.

8. Intellectual Property

All content on urbanluxehub.com — including logos, graphics, images, product descriptions, and website design — is the property of UrbanLuxeHub and protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Third-Party Services

We may use third-party tools and services (e.g., payment gateways, analytics) to enhance your shopping experience. Your data may be shared securely with these services to complete your transaction or improve website functionality.

10. Limitation of Liability

To the maximum extent permitted by law, UrbanLuxeHub is not liable for:

  • Any indirect, incidental, or consequential damages

  • Any loss of data, revenue, or profits

  • Any delays or failures caused by external factors beyond our control

Use of the website is at your own risk.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon being posted on the website. Continued use of the website after such changes constitutes your acceptance of the revised terms.

12. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia and/or the United Arab Emirates, depending on your location.

13. Contact Information

For any questions or concerns about these terms, please contact us: